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SMT - Operations Management - Self Study Online - Spring 2019

Date:   May 13, 2019 - Aug 12, 2019
Location:   SMT Online Learning

SCMA Alberta is no longer administering the SMT Online Technical Courses.  Administration of the online courses will now be the responsibility of SCMA Ontario.


Operations management is the art and science of ensuring that goods and services are created and delivered successfully to customers. This course will cover the basic aspects of this field of study at the tactical level.
 
The goal of this course is to help participants understand that the selected operations process determines many of the capabilities of the organization and cannot be changed easily.
 
A calculator will be required for some of the lessons.

The focus of this course is on matters of tactical significance to operations management staff who would be employed at factories, warehouses, and service operations.
 
The lessons in this course are interrelated. The first two lessons situate operations management within organizations and within their respective value/supply chains. Lessons 3 to 5 provide an overview of strategic level decisions and how these decisions impact managers in manufacturing and service operations. Lessons 7 through to 11 are concerned with the design and flow of information — taking the product transformation or service rendering process from forecast to delivery. 
 
Upon completion of this course, participants should be able to do the following:
 
  • Explain operations management responsibilities in the organization and within their respective value/supply chains.
  • Describe quality and outline the various quality management programs.
  • Understand how operations management strategies are linked with goods and service processes within facilities to achieve a competitive advantage.
  • Describe the importance of a forecast and its process. Understand how the forecast results are managed within the organization by varying inventory levels and by amending AP, MPS, MRP and scheduling for both goods and services.
  • Understand resource management and operations scheduling in the context of the participant’s organization.
Textbook
OM6 (Operations Management), 6th Edition by David Allan Collier and James R. Evans (ISBN 9781305664791) can be purchased at this link https://www.nelsonbrain.com/webapp/wcs/stores/servlet/en/micrositesca/SCMA-SMT-OperationsManagement

Payment & Cancellation Policy


You are eligible for a refund minus an administration fee of $150.00 plus tax for cancellation/withdrawal requests received in writing before week 2; thereafter, no refund will be available. Transfer request to a future online course offering is permissible only if received in writing and accompanied by supporting documentation prior to week 3. Credits to be used for future offerings are valid for 12 months from the date of initial payment and will expire if not used in that time frame. Please contact SCMAO for details regarding eligibility to transfer.

If you would like to withdraw from a course please send an e-mail to the SMT Administrator at smtonline@scmao.ca and copy your coach. You are required to inform SCMAO of your intent as soon as possible. Clearly state your intention to withdraw and provide authorization for us to proceed. It is highly advisable that you review your eligibility for a refund or transfer credit under the Payment & Cancellation Policy.


Registration

To start the registration process please enter your email address.

This attendee is the primary registrant and their contact information will be kept on file.

Should you not be able to complete the registration process in one sitting, any information you have entered will be saved and your registration will continue from where you left off when you return.

By entering your email you are giving your consent to be contacted electronically by SCMA on matters regarding the event and your registration.