All prices are in Canadian dollars.

Module 3: Process Re-engineering for Healthcare Supply Chain Professionals

Date:   Dec 07, 2018 - Dec 07, 2018
Time:   9:30 AM

This module will be held at 1 Dundas St West, Suite 2704, Toronto ON, M5G1Z3


This Module will focus on process re-engineering to increase value to the organization. Even minor changes in business process can have dramatic impacts on cash flow, service delivery and customer satisfaction. Topics include:


  • How to re-engineer a process
  • The impact of culture, attitude and behaviours
  • The difference between IT and business process
  • What to expect from the individual leading the process reengineering initiative

Module 1 is a prerequisite for Module 2. It is not essential that Modules 1 and 2 precede Module 3, but the program was designed to flow in that particular order.

Instructor: Shamsha Kanji, P.Eng

Shamsha Kanji is a consultant who focuses on business transformation & strategy, process re-engineering using Lean, organizational reviews and procurement & supply chain excellence.

 She is adept at managing multiple stakeholders, insightful when conducting process improvements and expertly provides options, recommendations and alternative models that are tangible, innovative and appropriate to the business context.

Mrs. Kanji utilizes Lean when conducting process reviews, directly involves stakeholders in ‘as is’ and ‘to be’, and has a proven track record of completing process reviews within three months. 

If you have an active HSCN membership, please contact Vyry George at to apply for the member rate. Our payment system is not intergrated with the HSCN member roster. 

Refund/Transfer Policy

A full refund will be issued on cancellations received in writing at least 10 business days prior to the module start date; thereafter, no refund is available. An administration fee of $150.00 is applicable if notification is received between three and nine days prior to start date. Transfers to future sessions are permissible when received in writing three business days before the module start date. Transfer credits must be used within one year of original purchase date.

Learn more about the SCMAO-HSCN Healthcare Supply Chain Certification program at 

Need a Hotel Room?

SCMAO has a preferred room rate at the Chelsea Hotel, located 5 min walking distance from our office Rates start at $158 between Nov-Mar and $187 between Apr-Oct. Please call 1-800-243-5732 to book your room. You must also provide either your seminar receipt or your membership card upon check-in. See here for more details.


To start the registration process please enter your email address.

This attendee is the primary registrant and their contact information will be kept on file.

Should you not be able to complete the registration process in one sitting, any information you have entered will be saved and your registration will continue from where you left off when you return.

By entering your email you are giving your consent to be contacted electronically by SCMA on matters regarding the event and your registration.


Have a promotional code? Enter it here.