All prices are in Canadian dollars.

Advanced Service Contracting (TIMMINS)

Date:   Dec 17, 2018 - Dec 17, 2018
Time:   8:30 AM (EST)
Location:   Timmins Chamber of Commerce
Meeting Room
76 McIntyre Road
Schumacher, ON

Service Contracting often has a high level of complexity and covers a broad range of service arrangements.  This interactive workshop continues to explore the challenges of service contracting and examines a series of additional, effective and more advanced strategies not previously explored. Some of the topics that will be covered are: benchmarking for services, service level agreements, handling confidential information and non-disclosure agreements (NDA), how a contract manager can improve your organization’s service contracting and best practices in supplier relations and supply chain risk management. If you want to learn advance strategies to improve service contracting and to mitigate risk in your organization, whether in the public or private sector, this workshop will have something to offer you.


Learning Objectives

At the end of this workshop, participants will be able to:

  • Be familiar with how a letter of intent can strengthen a service contract
  • Work with an NDA and integrate it in your service provider relationship and identify strong practices for keeping information confidential
  • Recognize the legalities of electronic signatures
  • Utilize service level agreements to improve the performance of service providers
  • Understand how to use benchmarking practices to evaluate and improve your organization’s bottom line
  • Position contract managers to improve service contracting
  • Know the recent developments of the leading cases in supplier relations, varying a contract and maintain the service relationship and how to apply those lessons
  • Maintain best practices in Supplier Risk Management
  • Recognize and mitigate Cyber Supply Chain Risks that can adversely impact your service contracting and your organization

This workshop is ideally suited for participants who have taken the Servicing Contracting workshop, but this course will also benefit participants with a solid understanding of the basics of service contracting.

Debby Shapero Propp, B.A., LL.B.

Debby Shapero Propp is a commercial lawyer with a focus on procurement, technology and health law and has provided legal services in the private, public and broader public sectors for over 25 years.  Debby both provides advice on challenging procurement initiatives and major group procurements and develops and implements procurement processes and related agreements. Debby acts for her clients in major technology acquisitions and negotiations for both traditional and emerging technologies.

Debby is a seasoned and dedicated public presenter and instructor and regularly teaches across Canada. Drawing on her experience working both with a wide range of clients and as in-house counsel, over the last few years Debby has developed practical and well-received professional development seminars including– Capital Equipment Procurement and Contracting, Service Contracting – Challenges and Strategies, Information Technology Procurement and Contracting,  Contract Management Strategies for Success, Drafting a Statement of Work, Service Contracting II, Competitive Dialogue and Innovation Partnership. 

Debby also regularly writes for Canadian publications.

Debby is a founding and active member of the Health Lawyer Network, which provides a broad range of legal and educational services.

This seminar is worth 5 Continuous Professional Development / Maintenance Credits

Seminar Cost:

  • Members $495.00 + HST (13%)
  • Non-members $595.00 + HST (13%)
Seminar Cancellation/Refund Policy: A full refund will be issued on cancellations received in writing at least 10 business days prior to the seminar/course start date. An administration fee of $150.00 is applicable if notification is received between three and nine days prior to start date. Thereafter no refund will be available. Substitutions and transfer of registrations is permissible when received in writing three business days before the seminar/course start date. Please note that credits to be used for future offerings are valid for 12 months from the date of initial payment and will expire if not used in that time frame.


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