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SCMP Online Module 4 - Operations and Process Management - Spring 2019

Date:   May 22, 2019 - Aug 23, 2019
Time:   12:00 AM
Location:   My SCMA

The nature of operations and the transformation system whereby an organization and an entire supply chain add value to a product or service is the starting point for this Module. You will learn to use a variety of tools to manage and improve supply chain processes. Just-in-time (JIT)/lean production, process flow analysis (capacity, bottlenecks) and quality management are specific topics of interest. You will acquire a 360-degree view of planning and control requirements such as master scheduling, material requirements planning (MRP) and yield management. Project management fundamentals are also covered. This Module situates operations management within the strategic context of global operations and the exploitation of operations capabilities.

Payment & Cancellation Policy

You are eligible for a refund minus an administration fee of $150.00 plus tax for cancellation/withdrawal requests received in writing before week 2; thereafter, no refund will be available. Transfer request to a future online module offering is permissible only if received in writing and accompanied by supporting documentation prior to week 3. Credits to be used for future offerings are valid for 12 months from the date of initial payment and will expire if not used in that time frame. Please contact SCMAO for details regarding eligibility to transfer.

If you would like to withdraw from a module please send an e-mail to the SCMP Administrator at and copy your Coach. You are required to inform SCMAO of your intent as soon as possible. Clearly state your intention to withdraw and provide authorization for us to proceed. It is highly advisable that you review your eligibility for a refund or transfer credit under the Payment & Cancellation Policy.


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